Privacy Policy

Learn safely on RoboMind Academy

Research Kitchen respects the privacy of its online visitors and recognizes the importance of providing a secure environment for them.

Our Privacy Policy guides how we collect, store, and use the information you provide us. This Privacy Policy details how Research Kitchen safeguards the privacy of its online visitors.

Please note that when you link to other sites from a Research Kitchen website, this Privacy Policy does not apply to, and cannot control the activities on, those other sites.

If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@ResearchKitchen.net.

What personal information is collected?

Research Kitchen only collects personal information on a voluntary basis. If an online visitor submits information to Research Kitchen, it will usually take the form of either:
  1. the purchase of goods or services through our online store,
  2. profile creation and user verification,
  3. customer service or technical support

Personal information collected to gain access to the Educational Materials on the Service consists only of at most a valid email address. We also provide so called “managed accounts” which do not require any personal information at all. However, one valid email address is required for the User who manages any such accounts.

Visitors purchasing products will be required to provide additional information such as a name and billing address.

What other types of information may we collect?

For a normal account we will ask you to create a password with your Account. For managed accounts this is not necessary. You may further provide other, non-personal, information such as your nickname, date-of-birth, gender, and/or platform preferences on your personal Profile Page. This information is provided on a completely voluntary basis and will be combined with your personal information, i.e. your email address or managed account address.

In addition to the information you provide, Research Kitchen may also collect information during during your visit to our websites with Automatic Data Collection Tools using embedded Web links. These tools collect certain traffic information that your browser sends to a website, such as your browser type and language, access times, and the address of the website from which you arrived. They may also collect information about your Internet Protocol (IP) address. Research Kitchen may use this information to generate aggregate statistics about its user community and may provide such information to advertisers and/or our partners.

In addition, Research Kitchen may use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes. From time to time, we may also post customer testimonials that contain personally identifiable information on Research Kitchen’s websites. However, we will obtain the customer’s consent to post these testimonials prior to publication in accordance with the applicable Research Kitchen Terms of Use (TOU).

How do we use your personal information?

The personal information you provide Research Kitchen will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service or technical support questions or issues; and/or notify you of upgrade opportunities, promotions, or special events and offers.

We may also use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.

What type of communications may I receive?

We will never communicate with managed account holders. Only the manager of these accounts and other normal account holders may receive communications as set out below.

Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. Unmanaged account holders can never receive any such information. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice” section below.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. Unmanaged account holders can never receive any such information.
Customer Service
Based upon the email address you provide us to create an Account (normal accounts only), we will send you a welcoming email to verify your email account. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Who is collecting your information?

Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they adhere to the same privacy and security procedures as Research Kitchen.

Please be aware that advertisers or websites with links to our sites may collect personal information about you. And remember, this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites.

With whom may your personal information be shared?

Research Kitchen may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data on Research Kitchen’s behalf. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us. These service providers may not use your personal information for their own marketing purposes.

We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Use Agreements for a Research Kitchen site or product, or may be causing injury to or interference (intentionally or unintentionally) with Research Kitchen's rights or property, other users of a Research Kitchen site or product, or anyone else who could be harmed by your activities. We also reserve the right to disclose your personal information if we have a good faith belief that it is necessary to prevent fraud or other illegal activities.

As with any business, your personal information is also an asset of Research Kitchen and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Research Kitchen 's successor or assign.

What choices do I have regarding the collection, use, and distribution of my personal information?

Research Kitchen allows you to control the way that we use personal identifying information that we might obtain. At the time you provide personal information, Research Kitchen may give you the option of declining any future offers or information about new products, promotions, or services.

As detailed above, we do not share our customer's personal information with unaffiliated third parties for direct marketing purposes.

What about Children?

RoboMind Academy does not knowingly collect any personal information. To be extra safe for children, the RoboMind Academy also features so called “managed accounts”. These accounts, which are typically created and controlled by a parent or teacher, do not even require a valid user email address. The account manager of such an account can remove it at any time by using the [delete] button next to a managed account on his/her Vouchers Page. If the account manager removes his/her own personal account, all managed users will also be removed automatically. By design we cannot communicate directly with any managed account holder. Only the account manager may receive any communications by us.

The only personal information in any account, including managed accounts, may be the name of the Account Holder. This name is only used to create a diploma in the Account Holder’s name if a course has been completed successfully. This name is provided on a completely voluntary basis and is not required in any way. As a consequence you may use any alias you want.

Note to Parents, Teachers, and Guardians

We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.

Keeping your Personal Information safe
Personal information includes your real last name, email address, login user name, home address, and phone number. Never give your real name, address, or telephone number to anyone. To stay safe, you should never use personal information when you are choosing your username or password.
Choosing a secure password
Keep your password a secret from everyone, except your parent or guardian. Not even your best friend should know your password! A secure password is one that other people cannot guess. Choose a password that's at least 8 characters long. Use a combination of numbers (1234), letters (abcde), CAPITAL letters, and symbols (!@#$). Don't use your birthday, name, address, or school name.

More information about children's online safety

Parenting kids who are always connected via multiple methods can be difficult, especially in our fast-paced world of changing technologies. The following web sites offer guidance to teachers, parents and children to use the Internet in a safe and responsible manner.

What are cookies and how are they used?

Cookies are a feature of your Web browser that allows Websites to transfer bits of information to your computer for record-keeping purposes. A cookie stored on your computer can be used to "remember" things like your password, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration.

In addition, Research Kitchen may use cookies to retrieve user information for promotional, marketing, or security purposes.

Our third-party tracking service uses cookies to track non-personally identifiable information about visitors to our site in the aggregate. They capture usage and volume statistics to help improve our Web site. We have no access or control of these third-party tracking utilities.

What are Internet protocol addresses?

An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). Research Kitchen may track such IP addresses for system administration, to report aggregate information, site tracking, security purposes, or to prevent our servers from being abused.

What do I do if I want to correct or delete my personal information?

If for any reason you are concerned with the way we are using your personal information, or would like to delete such personal information, please remove your account with the [delete] button on your personal Profile Page on the Service.

In some cases, specifically when you have ordered anything in our online stores, we may not be able to delete all your personal information and will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Please note that the deletion of your data will lead to the termination of your account and applicable services.

How secure is my personal information?

To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Research Kitchen utilizes reasonable and appropriate physical, technical, and administrative procedures to safeguard the information we collect and process. Research Kitchen retains data only as required or permitted by local law and while it has a legitimate business purpose.

We will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information. We will retain your information for as long as needed to provide you services.

What if I have a question or complaint?

If you have any questions or wish to file a complaint, please feel free to email us at privacy@ResearchKitchen.net or send a letter to the address on the Research Kitchen website (http://www.researchkitchen.net)

By using this Website, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this site. This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes.

If we make a material change to this Privacy Policy, we will notify you by posting the change on this website or in this Privacy Policy and, if necessary, give you additional choices regarding such change. Your continued use of the Research Kitchen website will signify your acceptance of these changes.

This Privacy Policy was last updated on November 29, 2013